Terms & Conditions

Welcome to Cable TV Advisor ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at cabletvadvisor.com and all related consultation services we provide.

By accessing or using our website, calling our phone number, submitting our contact form, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Cable TV Advisor is an independent, third-party consultation service. It is critically important that users understand the nature and scope of what we provide:

• We are NOT a cable TV or internet service provider.
• We do NOT sell, install, activate, or directly provide any internet or cable TV services.
• We are NOT officially affiliated with, partnered with, or endorsed by any specific cable or internet service company.
• We act solely as an independent advisory intermediary, providing consultation and connecting users with independent third-party service providers.
• All actual services are provided entirely by separate, independent third-party companies, each with their own terms, pricing, and service agreements.

By using our website and services, you represent and warrant that:

• You are at least 18 years of age.
• You have the legal capacity to enter into a binding agreement.
• You are located in the United States or a jurisdiction where our consultation services are accessible and lawful.
• You will use our services only for lawful purposes and in accordance with these Terms.

We reserve the right to deny service to anyone at our sole discretion, including users who violate these Terms or whose use of our services is deemed inappropriate.

You may use our website for lawful, personal, non-commercial purposes related to seeking consultation about internet and cable TV services. You agree that you will NOT:

• Use the website in any manner that violates applicable local, state, national, or international laws or regulations.
• Submit false, misleading, or fraudulent information through our contact forms or by phone.
• Attempt to gain unauthorized access to any part of our website, server, or connected systems.
• Engage in any activity that could disable, damage, or impair the functionality or security of our website.
• Use automated tools (bots, scrapers, crawlers) to access or collect data from our website without prior written consent.
• Reproduce, duplicate, copy, sell, or exploit any part of our website for any commercial purpose without our express written permission.
• Impersonate any person or entity, or falsely represent your affiliation with a person or entity.

We reserve the right to terminate your access to the website immediately and without notice if you violate any of these restrictions.

Our consultation services are provided as-is, for informational and guidance purposes only. When you submit a request or contact us:

• You consent to being contacted by our advisors via phone or email to discuss your service needs.
• You understand that any information we provide about plans, pricing, or availability is based on general knowledge and portal access, and is subject to change at any time by the relevant providers.
• You acknowledge that our advisors are not licensed telecommunications professionals, financial advisors, or legal advisors, and that our consultation does not constitute professional advice of any kind.
• You agree that proceeding with any service provider connection is entirely your own voluntary decision.

Our consultation is provided at no direct charge to you. We may receive referral compensation from third-party providers; however, this does not affect the independence of our guidance.

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose.
• Warranties that our website will be uninterrupted, error-free, or free from viruses or harmful components.
• Warranties regarding the accuracy, completeness, or timeliness of any information provided on our website.
• Warranties that any third-party provider will be able to provide services in your area or at any specific price or terms.

Our service involves facilitating connections with independent third-party cable TV and internet service providers. Please be aware of the following:

• Once you are connected with a third-party provider, your relationship is governed entirely by that provider's own terms of service, privacy policy, and service agreement.
• We have no control over, and assume no responsibility for, the pricing, availability, quality, or reliability of any third-party provider's services.
• Any disputes, complaints, or issues regarding services provided by a third party must be resolved directly with that provider.
• We are not responsible for any charges, fees, or contractual obligations you incur with a third-party provider.

We encourage you to carefully review the terms and conditions and privacy policy of any third-party provider before agreeing to their services.

All content on this website — including but not limited to text, graphics, logos, icons, images, and the overall design — is the property of Cable TV Advisor or its content licensors and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent.
• The Cable TV Advisor name and logo are proprietary identifiers of our service. Unauthorized use of our name or branding is strictly prohibited.
• Any feedback, suggestions, or content you voluntarily submit to us may be used by us without any obligation to compensate you.

To the fullest extent permitted by applicable law, Cable TV Advisor, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, our website or consultation services.
• Any reliance on information provided through our website or by our advisors.
• Services provided or not provided by any third-party provider.
• Unauthorized access to or alteration of your data.
• Any other matter relating to our services.

In no event shall our total liability to you exceed the amount you paid us (if any) in the twelve months preceding the event giving rise to liability. Because we offer free consultation, this amount is typically zero.

You agree to indemnify, defend, and hold harmless Cable TV Advisor and its affiliates, officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to:

• Your use of our website or services in violation of these Terms.
• Any false or misleading information you provide to us.
• Your violation of any applicable law or the rights of a third party.
• Any disputes between you and a third-party service provider.

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

By contacting us via phone, form, or email, you consent to being contacted by our advisors in connection with your consultation request. You may opt out of future communications at any time by notifying us at info@cabletvadvisor.com.

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of our services shall be resolved as follows:

• Informal Resolution: We encourage you to contact us first at info@cabletvadvisor.com to resolve any dispute informally.
• Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
• Class Action Waiver: You agree to resolve disputes on an individual basis only. You waive the right to participate in any class action or class arbitration.

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

We reserve the right to modify or update these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review these Terms periodically. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue use of our website and services.

If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us through any of the following channels: